RightNow CX
RightNow CX
Has any one tried using RightNow CX with AC. It looks like a perfect solution, but I was wondering if there is any integration issues that I might run into.
David Jasiewicz
President
Trick Concepts - Metal Fab. Engineering and Product Design
http://www.trickconcepts.com-- If you are an ASP or PHP programmer or CSS web specialist I will gladly trade for graphic design, mechanical engineering or metal fabrication service! --
President
Trick Concepts - Metal Fab. Engineering and Product Design
http://www.trickconcepts.com-- If you are an ASP or PHP programmer or CSS web specialist I will gladly trade for graphic design, mechanical engineering or metal fabrication service! --
Re: RightNow CX
I just talked to a rep and they focus on businesses with 20+ customer service reps, so I am looking into Parature.
David Jasiewicz
President
Trick Concepts - Metal Fab. Engineering and Product Design
http://www.trickconcepts.com-- If you are an ASP or PHP programmer or CSS web specialist I will gladly trade for graphic design, mechanical engineering or metal fabrication service! --
President
Trick Concepts - Metal Fab. Engineering and Product Design
http://www.trickconcepts.com-- If you are an ASP or PHP programmer or CSS web specialist I will gladly trade for graphic design, mechanical engineering or metal fabrication service! --
Re: RightNow CX
For any one interested Parature is about 10K to set up and about 1500 per year per seat. It looks like both solutions are major over kill for a small business unless you are majorly a service based business.
David Jasiewicz
President
Trick Concepts - Metal Fab. Engineering and Product Design
http://www.trickconcepts.com-- If you are an ASP or PHP programmer or CSS web specialist I will gladly trade for graphic design, mechanical engineering or metal fabrication service! --
President
Trick Concepts - Metal Fab. Engineering and Product Design
http://www.trickconcepts.com-- If you are an ASP or PHP programmer or CSS web specialist I will gladly trade for graphic design, mechanical engineering or metal fabrication service! --
Re: RightNow CX
So i think i am going with HELPSPOT. It is scalable from 1 person and up. Now I just need to figure out how to get it to reference my AC data.
David Jasiewicz
President
Trick Concepts - Metal Fab. Engineering and Product Design
http://www.trickconcepts.com-- If you are an ASP or PHP programmer or CSS web specialist I will gladly trade for graphic design, mechanical engineering or metal fabrication service! --
President
Trick Concepts - Metal Fab. Engineering and Product Design
http://www.trickconcepts.com-- If you are an ASP or PHP programmer or CSS web specialist I will gladly trade for graphic design, mechanical engineering or metal fabrication service! --