Sending Email Template with CC and BCC

[mmackrell]

We are in the process of upgrading our system from 5.x to 7.x.

In the old system when I wanted to send an email template to a customer, I had the ability to add a CC and BCC address "on the fly". I am not sure if this was a customization or not since I was not working here at the time this was done.

I would like the ability to do this in the new system. I found where I can set the CC and BCC globally, but I have not seen a place where I can set this to be "on the fly."

Is this something that I would need to customize? If so, what file(s) do I customize?

Thanks in advance.
Margie

[mazhar]

Yep I believe this will require customization to accomplish this. I am not sure if there is any easy way to do this. The only way to set Email addresses on fly is when you have complete access on Email ode. For example you can control this when sending Email manually through your code but you can't do the same for standard store events because events been raised and Email is sent against them in back end code.

[mmackrell]

Mazhar, do you know what forms would require customization? I assume these would be admin forms for the backend area?

Thanks for all your help.
Margie

[mazhar]

No this isn't the admin end. Actually I was referring to the Commercebuilder API as back end code.

[mmackrell]

So, it sounds like I would need to get a third party provider with access to AC code to make this change for me, is that correct?