Help with Password Reset

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AnthonyD
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Joined: Mon Jun 07, 2010 12:50 am

Help with Password Reset

Post by AnthonyD » Wed Sep 15, 2010 6:14 am

Help!
How do I configure the Password reset template so that it redirects to the proper page?

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jmestep
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Location: Dayton, OH
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Re: Help with Password Reset

Post by jmestep » Wed Sep 15, 2010 7:13 am

Make sure the domain name is set correctly in the admin in the store info and make sure it has a / at the end of it.
Judy Estep
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jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
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plugables
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Re: Help with Password Reset

Post by plugables » Wed Sep 15, 2010 8:55 am

AnthonyD wrote:Help!
How do I configure the Password reset template so that it redirects to the proper page?
Where is it redirecting right now?

Can you post the template for your Password Reset Email?

AnthonyD
Ensign (ENS)
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Posts: 20
Joined: Mon Jun 07, 2010 12:50 am

Re: Help with Password Reset

Post by AnthonyD » Wed Sep 15, 2010 5:27 pm

Thanks, jmestep. Thanks, plugables.

The domain is set correctly and it has a / at the end.

The link in the notification email originally redirected to a test page. I tried fixing the htm file but it just redirected to the homepage.

Here's the htm code:

<html>
<head>
<style type="text/css">
TABLE.Email {
width: 640px;
padding: 5px;
margin: 0px;
border: 1px solid #5872CB;
}
TABLE.Email TH {
font-weight: bold;
font-size: 12px;
color: #ffffff;
font-family: Arial, Verdana, Sans-Serif;
font-style: strong;
background-color: #304FBA;
text-align: center;
text-decoration: none;
padding: 5px;
}
TABLE.Email TD {
font-weight: normal;
font-size: 12px;
color: #000000;
font-family: Arial, Verdana, Sans-Serif;
background-color: #ffffff;
text-align: left;
text-decoration: none;
padding: 3px;
}
</style>
</head>
<body>
<table class="Email">
<tr>
<td class="Email">
<p>Hello,</p>
<p>We received a request to reset the password associated with this email address.
If you made this request, please follow the instructions below. </p>
<p>If you did not request to have your password reset, you can safely ignore
this email. We assure you that your customer account is safe. </p>
<p>The user name associated with your email address is <strong>$customer.UserName</strong></p>
<p><strong>Click the link below to reset your password:</strong></p>
<p> <a href="${resetPasswordLink}">${resetPasswordLink}</a> </p>
<p>If clicking the link doesn't work, you can copy and paste the link
into your browser's address window, or retype it there. Once you have
returned to $store.Name,
we will give you instructions for resetting your password. </p>
<p><strong>Thank you for visiting $store.Name!</strong><br>
<a href="${store.StoreUrl}"><strong>$store.Name</strong></a></p>
<p>&nbsp;</p>
</td>
</tr>
</table>
</body>
</html>

plugables
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Re: Help with Password Reset

Post by plugables » Thu Sep 16, 2010 6:30 am

Which AbleCommerce version are you using?
Can you post a sample email that you receive on a password reset request?
What password reset URL do you get in the email message?
$resetPasswordLink variable is built by AbleCommerce code. It can't go wrong with any changes made to the email template.

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