Error Can't View SEND ALERT From Daily Abandoned Basket

[scooter85]

I was working on editing the email template for Abandoned Baskets today and was able to view the email information on several abandoned baskets in Daily Abandoned Baskets after clicking on the "SEND ALERT" button, but now I get this error.

"We are sorry, but the page you are trying to access has experienced an error.
Please contact Sales@DccCrafts.com to report this problem."

Is there some script time out fix like the Monthly Abandoned Basket problem I read about earlier in another post? I added that script and it seems to keep the Monthly report from timing out but does anybody know of a fix for this problem?

Thanks,
Scott

[scooter85]

I sent this error in on the AbleCommerce website back on May 2nd but Support looked at this issue and they don’t think it’s a bug. I just think there is something wrong when I could view about 5 different emails before this error occurred. Now it won't open any abandoned basket email alerts. It automatically puts up that error listed above.
Thanks,
Scott

[scooter85]

So far I've concluded that the code Mazhar gave me to change the email was the cause this time. I changed back to the original Abandoned Basket Email and all is working correctly again. I'm still trying to figure out how to get Product.Summary to print in place of description and not screw up Shipping, Taxes, Coupon, Discount text in the description. See this other topic thread that I'm needing help on. viewtopic.php?f=42&t=15342
Thanks,
Scott