Edit Order Items Save Button Missing

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gdelorey@mitcs.com
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Edit Order Items Save Button Missing

Post by gdelorey@mitcs.com » Tue Sep 27, 2011 10:20 am

Hello -

Can someone running version 7.0.7 test something for me? For some reason, we have lost the ability to Save when editing order items in the admin side. Example: if we go to Orders > Edit Order Items I can select a product to add. After doing so, there is only a Cancel button and no longer a Save button. If you are running this same version and don't mind testing for a couple minutes it would be greatly appreciated. Just wanted to see if this was the case for all before I submitted a bug report.

Thanks!
Greg

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Re: Edit Order Items Save Button Missing

Post by plugables » Tue Sep 27, 2011 11:01 am

Tested on version 7.0.7. No problem found. Was able to add product. Both 'save' and 'cancel' buttons were available.

gdelorey@mitcs.com
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Re: Edit Order Items Save Button Missing

Post by gdelorey@mitcs.com » Tue Sep 27, 2011 11:04 am

Thanks for checking. Any idea if that custom variant image code you wrote for us last week might have caused that to stop working? I don't think so as I thought I reverted everything but I can't seem to pin point what else changed...

Thanks,
Greg

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Katie
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Re: Edit Order Items Save Button Missing

Post by Katie » Wed Sep 28, 2011 8:23 am

Hi Greg,

We use 7.0.7, and I was having some trouble adding items to an order. The product was a kit, and there was a member product that had a custom field requirement. I can work-around the issue by adding the member product separately, but it surely must be a bug of some sort.

Maybe you can check to see if the products you are adding having any custom fields or option variants that are unavailable...

Thanks,
Katie
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gdelorey@mitcs.com
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Re: Edit Order Items Save Button Missing

Post by gdelorey@mitcs.com » Wed Sep 28, 2011 9:24 am

Hi Katie -

Unfortunately, seems to do it on all products including those with no custom fields and that are available. Still digging around trying to determine when this stopped working.

Thanks,
Greg

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Re: Edit Order Items Save Button Missing

Post by plugables » Tue Oct 04, 2011 5:20 am

Noticed on 7.0.7
If you try to add a product which has options, the save button disappears. It does not reappear even when you make selections for the options. If you add a normal product, both save and cancel button remain visible.

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Katie
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Re: Edit Order Items Save Button Missing

Post by Katie » Tue Oct 04, 2011 11:34 am

I think I'm closer to figuring out the exact problem. Do your options have digital goods attached? I think it's related to having digital goods attached to an existing order, and then adding more through the admin...

Thanks for your help.
Katie
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gdelorey@mitcs.com
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Re: Edit Order Items Save Button Missing

Post by gdelorey@mitcs.com » Tue Oct 04, 2011 11:50 am

No digital goods on any of our products, just normal products with options/variants.

Greg

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Re: Edit Order Items Save Button Missing

Post by jmestep » Wed Oct 05, 2011 7:22 am

I just tested and the button shows up for a product with options if you have selected options for the product - I had to look in the code to find the reason.
SaveButton.Visible = (_SelectedOptions.Count >= _Product.ProductOptions.Count);
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Re: Edit Order Items Save Button Missing

Post by Katie » Wed Oct 05, 2011 8:03 am

When I was testing this yesterday, I was unable to reproduce the issue using Options, Variants, Kits, or Kits with options. But when I tracked down a scripting error having to do with digital goods, then I found a couple strange issues if the DG already existed with the order.

To me, it seems like something changed in version 7.0.7, but I can't seem to put my finger on it yet...

It sure is odd that both Greg and Joe are having this issue with std. options. I'll keep digging but if you have any new information to share, please do.
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