Authorization Declined and order creation

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zorro
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Authorization Declined and order creation

Post by zorro » Thu Mar 01, 2012 5:18 pm

Hi,

At the Payment Page, if a customer's credit card authorization is Declined by the Gateway, would it be possible Not to get the order placed? Instead, display the Decline message to the customer so that she can try another card? I know Able 5.5 could do that, I hope there is an easy for 7.07 to do that as well.

Thanks.

zorro
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Re: Authorization Declined and order creation

Post by zorro » Thu Mar 01, 2012 5:31 pm

Last edited by zorro on Thu Mar 01, 2012 5:50 pm, edited 1 time in total.

zorro
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Posts: 19
Joined: Thu Jul 08, 2010 2:59 am

Re: Authorization Declined and order creation

Post by zorro » Thu Mar 01, 2012 5:48 pm

Nope, the order was still created even if the authorization was declined. Does anyone know how to prevent the order from being created if the authorization fails?

zorro wrote:Found the solution here, I think.

http://help.ablecommerce.com/faqs/ablec ... yment_.htm

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jmestep
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Re: Authorization Declined and order creation

Post by jmestep » Fri Mar 02, 2012 6:54 am

It would take quite a bit of customization. Able saves the order before the order gets sent to the payment gateway.
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zorro
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Re: Authorization Declined and order creation

Post by zorro » Fri Mar 02, 2012 7:32 am

Thanks, I thought so.

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