External links to category page redirect to home page

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radioman2010
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External links to category page redirect to home page

Post by radioman2010 » Sun May 01, 2011 7:20 pm

Hello,

Wondering if any one else has run into this problem : If the URL of a category page is manually typed in or sent as a link in an email it will redirect to the home page. If you get to the page through the main navigation and the page is cached, then the direct link seems to work. I have read on other posts that redirecting to the home page is default behavior if the category or product was deleted, but this is not the case here.

We are using 7.04...some customization was done, but to my knowledge it did not involve anything in the URL rewriting area. Any clues or steps in the right direction would be appreciated...

plugables
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Re: External links to category page redirect to home page

Post by plugables » Tue Aug 09, 2011 7:14 am

We have found external manually created links to category pages working fine. Just make sure that proper category ID is present in the URL.

jhmac
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Re: External links to category page redirect to home page

Post by jhmac » Thu Oct 11, 2012 1:15 pm

I am having the same problem trying to link to item page. I have tried everything I know to do. Has anyone conquered this problem? I am not sure what manually created url means.

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jmestep
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Re: External links to category page redirect to home page

Post by jmestep » Thu Oct 11, 2012 2:27 pm

Some older versions of 7 didn't work if the urls were lower case so that might be the issue. I don't remember how far back the patches went. Also, are you including the -Cxxx.aspx in the url?
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jhmac
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Re: External links to category page redirect to home page

Post by jhmac » Thu Oct 11, 2012 3:17 pm

Hey judy,
/Product.aspx?ProductId=9403&CategoryId=334 is what i tried last. I tried this first: /MIA-Pali-Boots-P9750.aspx. I am on version 7.7
thanks a million,
this is john hunter by the way

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