Transferring licenses between multiple accounts

[sgrant]

Hi,

Recently I purchased the AbleCommerce 7 Gold license for my company's website. During the subsequent development work, it was discovered that we had additional licensing (AbleCommerce® 7 Asp.Net Shopping Cart) via a second company account (from our previous Development VP). Since we are now purchasing all licensing via my account, we are interested in consolidating all of the licensing (for purchasing/auditing purposes). What are the steps to both initiate this and to assist AbleCommerce with the consolidation? What is the fee to consolidate/transfer all of the licensing to one account?

In summation:

1. We have multiple accounts with different licenses for the same company
2. We would like to consolidate the multiple accounts into one
3. Is there a cost for the consolidation?

Thank you very much for your assistance!

Sincerely,
Sgrant

[Katie]

Hi Sgrant,

We have a customization that allows us to easily move orders between accounts, since this comes up more often than you may realize. The only thing we need to make sure of is that all the accounts are for the same company (e.g. like a common email or something along those lines). We no longer charge for this service since it can be done in a matter of minutes. To begin, it would be best if you can login to the 'primary' account, and make the request there. Please list each order number that needs to be moved. If you don't have the order numbers, you can also request by giving us the licensed domains.

We're happy to take care of you!
Katie