Captcha on mobile site non-readable

acuser777 · Post by **acuser777** » Sun Sep 21, 2014 6:58 pm

Is there anyone else having problem with captcha being unreadable on mobile site and any resolution for it?

jmestep · Post by **jmestep** » Mon Sep 22, 2014 3:27 am

I do see there are other posts and R8 is supposed to have patched it for IPhone, but maybe that patched for Android also.
One post:
viewtopic.php?f=65&t=17388&hilit=captcha

acuser777 · Post by **acuser777** » Mon Sep 22, 2014 12:51 pm

I can't upgrade to R8 right now to test this. Anyone have a quick fix for this?
We're using this captcha in contact us form on mobile site and customers are having hard time submitting the form.

Post by **Katie** » Mon Sep 22, 2014 2:18 pm

This was fixed in R8. You should be able to make it work by copying the ~/Captcha.ashx handler file at the root of website folder to ~/mobile/captcha.ashx

The issue only happens for Iphone devices and when the encryption key is set in AbleCommerce.

If you can update to let us know this worked, that would be great!

Katie

acuser777 · Post by **acuser777** » Mon Sep 22, 2014 2:45 pm

@Katie - yes, your solution worked both for android and ios. Thank you!

AbleCommerce Shopping Cart Software

Captcha on mobile site non-readable

Captcha on mobile site non-readable

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Re: Captcha on mobile site non-readable