GA E-commerce Tracking (AbleCommerce GoldR6)

[Kris7]

Hi,

I'm trying to get GA E-commerce tracking working on AbleCommerce GoldR6. Is this at all possible and if so how could I go about doing it? I already have the correct Analytics ID and have the "E-commerce" tracking option checked, but I don't believe it is working. Where would I check to see if the code is properly implemented?

Thanks for any and all help,
Kris

[AnySupport]

I'm sorry I don't have an answer here, but I'd also be interested to know if it's possible.
We are still building our AbleC R9 site and in the meantime we had to upgrade our current ancient CF site to the latest GA code, including figuring out identifying the ecommerce funnels, page identifiers and data submissions.
I was glad that R9 supported the latest code, but the config only asks for is your GA ID. I don't see how it could have included the ecommerce tracking without needing more information in the configuration. So I'm guessing it will require customization, but if there another solution (or someone already has the code and is willing to share) I'd be hugely grateful to learn of it.

Thank you!

[nadeem]

Have you read the instructions here http://help.ablecommerce.com/mergedProj ... lytics.htm ? Google analytics code is inside Website/Conlib/GoogleAnalyticsWidget.ascx control if you want to see the code. You can analyze your website traffic by logging into your GA account.

[Kris7]

Have you read the instructions here http://help.ablecommerce.com/mergedProj ... lytics.htm ? Google analytics code is inside Website/Conlib/GoogleAnalyticsWidget.ascx control if you want to see the code. You can analyze your website traffic by logging into your GA account.

Yes, I had found that article earlier but wasn't able to find a way to edit it via the AbleCommerce store admin backend. I'm going to try via FTP access today and hopefully get this working. I'll report back once I do, but I appreciate your help thus far. Thank you!

EDIT: So I was not able to get Universal Analytics working with those instructions. After updating the code in the store footer with the "upgrade code" provided in the link above, I started receiving a server error and had to revert. Does anyone know if the patch provided here: viewtopic.php?f=42&t=17876 works on AC Gold R6?

I was however, able to get the already implemented Analytics working on the receipts.aspx page by inserting this on it:

<%@ Register src="~/ConLib/GoogleAnalyticsWidget.ascx" tagname="GoogleAnalyticsWidget" tagprefix="uc" %>

<uc:GoogleAnalyticsWidget ID="GoogleAnalyticsWidget1" runat="server" />

I can now track Goal completions on the receipt page, but I would also like to get e-commerce tracking working.

I also cannot use these instructions, there is no edit button visible on the receipt.aspx page: http://help.ablecommerce.com/mergedProj ... lytics.htm

[Katie]

The link you provided in your last post is for our AbleCommerce 7 version, so the instructions don't apply to Gold.

Do you have access to edit the receipt.aspx file in the \checkout\ folder?

The change is super easy. Just find this line of code:

<asp:Content ID="MainContent" runat="server" ContentPlaceHolderID="PageContent">

Immediately after, place your tracking code and save.

[Kris7]

The link you provided in your last post is for our AbleCommerce 7 version, so the instructions don't apply to Gold.

Do you have access to edit the receipt.aspx file in the \checkout\ folder?

The change is super easy. Just find this line of code:

<asp:Content ID="MainContent" runat="server" ContentPlaceHolderID="PageContent">

Immediately after, place your tracking code and save.

Thank you for the suggest, I do have access to the receipt.aspx file via FTP. Can you provide me an example of what a Google e-commerce tracking code would look like on AbleCommerce Gold in order to push that data to Analytics?

[nadeem]

Here is how you can use tracking code for your website pages https://support.google.com/analytics/an ... 0?hl=en#GA.

Hope this helps.

[Kris7]

Here is how you can use tracking code for your website pages https://support.google.com/analytics/an ... 0?hl=en#GA.

Hope this helps.

I'm referring to the e-commerce tracking code, we've already got regular analytics working okay.

[Kris7]

E-commerce seems to be tracking, but is not reporting every transaction. As you can see in the screenshot below:

[mazhar]

Any chance missing orders like order#5 were placed from admin panel?

[jmestep]

Or placed through mobile pages and the code wasn't on the mobile receipt page?

[Kris7]

Or placed through mobile pages and the code wasn't on the mobile receipt page?

Where would I find a mobile receipt page on AbleCommerce Gold R6? I can only find receipt.aspx

[jmestep]

It is Mobile/Checkout/Receipt.aspx

[Kris7]

It is Mobile/Checkout/Receipt.aspx

Thank you! Are there any other pages I should check that could be missing Analytics besides the regular and mobile checkout pages?