Same items no stacking
- compunerdy
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Same items no stacking
Since moving to gold I have seen multiple orders where a customer will have the same item listed twice. It will show this way on invoices and in admin when viewing the order. We never saw this in 7.0.7
Re: Same items no stacking
Tim,
When you post a bug report or issue like this, it would be great if you could provide some kind of detail or a screenshot.
Thanks
Katie
When you post a bug report or issue like this, it would be great if you could provide some kind of detail or a screenshot.
Thanks
Katie
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http://help.ablecommerce.com - product support
http://wiki.ablecommerce.com - developer support
http://help.ablecommerce.com - product support
http://wiki.ablecommerce.com - developer support
- compunerdy
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Re: Same items no stacking
Never seen this before. Can you reproduce the issue yourself by adding two of the same item to the cart?
Thank you for choosing AbleCommerce!
http://help.ablecommerce.com - product support
http://wiki.ablecommerce.com - developer support
http://help.ablecommerce.com - product support
http://wiki.ablecommerce.com - developer support
- compunerdy
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Re: Same items no stacking
I cannot but I have had it happen at least twice since moving to gold.
Re: Same items no stacking
Well, I don't know. I tried to reproduce the issue with this product and had no luck. Even if you have 1 item in the basket, leave the page, add other items to the basket, and then return to the original one, you'll see an UPDATE cart button instead of an ADD TO CART button. We spent quite a bit of time on this issue a few versions back. There are no known issues that I have seen reported.
Thank you for choosing AbleCommerce!
http://help.ablecommerce.com - product support
http://wiki.ablecommerce.com - developer support
http://help.ablecommerce.com - product support
http://wiki.ablecommerce.com - developer support
Re: Same items no stacking
Was it with same product? If different do these products have any common characteristics like digital goods, subscription, kits or variants etc.compunerdy wrote:I cannot but I have had it happen at least twice since moving to gold.
- compunerdy
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Re: Same items no stacking
It was two different products and they are not kits, subscriptions, variants, etc.. just normal products and not even in the same category, etc..
If you want to figure out a SQL statement that will show any orders with double listed items I will run it and see what it shows.
If you want to figure out a SQL statement that will show any orders with double listed items I will run it and see what it shows.