Purchase Order as the only payment option

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fiddycent
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Purchase Order as the only payment option

Post by fiddycent » Tue Mar 01, 2016 8:10 am

Hi,

I am currently setting up a new website. I only want users to be able to use Purchase Order to checkout (no credit cards) as we only deal with other businesses right now. I am in the admin panel and went to:

Administration > Configure > Payments > Methods

I added Purchase Order as a new method and deleted out everything else (except for gift certificate which i cant delete for some reason).

Now when I go to the checkout page and go to the Payment area, under Select Payment Method, it still shows me the Credit Card fields even though there are no credit cards available to select in the dropdown. It also shows me the Purchase Order box. Even if I type in a Purchase Order number, and hit Pay by Purchase Order, it still asks me to fill in the credit card fields as they are required fields.

I have attached a screenshot. Any ideas on how I can resolve this? I am on version R10.

Thanks.

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Katie
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Re: Purchase Order as the only payment option

Post by Katie » Tue Mar 01, 2016 10:01 am

Hi there,

This is working fine for me.

How did you delete the payment methods? Maybe you can show us a screenshot of the Admin/Payment/Methods.aspx page.

The only other thing I can think of is that someone has customized the payment control on this page. Please check to see if that is the case.

Thanks,
Katie
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fiddycent
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Re: Purchase Order as the only payment option

Post by fiddycent » Tue Mar 01, 2016 10:19 am

Yes it is customized by someone else but I guess it wasn't done properly. Which file would I start with to begin looking into this issue?

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Katie
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Re: Purchase Order as the only payment option

Post by Katie » Tue Mar 01, 2016 10:34 am

Maybe \ConLib\Checkout\PaymentWidget ? you can also check the file dates and see if that leads you to the source of the issue.
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jmestep
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Re: Purchase Order as the only payment option

Post by jmestep » Wed Mar 02, 2016 1:17 am

Gift certificates- that payment method shows automatically if there are gift certificates in your store, so normally you can make it disappear by deleting the gift certificates.
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fiddycent
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Re: Purchase Order as the only payment option

Post by fiddycent » Wed Mar 02, 2016 12:08 pm

Yes I found it in the PaymentWidget form. The designer had removed the

Code: Select all

Visible="false"
from the CreditCardPaymentForm control. Once I added that back in, all is well. Thanks for your help where to look.

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