waiting to ship?

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compunerdy
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waiting to ship?

Post by compunerdy » Wed Oct 12, 2016 10:49 am

I have had customers say the order has been marked "waiting to ship" for a week now!! Until now I never figured out where they where seeing this. It is on MyOrder.aspx under "Shipment Information" the order will have a status of waiting to ship. Where is this text from so I can change the wording to something that makes more sense?

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Katie
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Re: waiting to ship?

Post by Katie » Wed Oct 12, 2016 12:35 pm

I agree. This is confusing and misleading for the customer to see.

You can change it in the OrderShipments.ascx.cs file within \ConLib\Account\

I'd like to open a bug report. What do you think would be more appropriate? Maybe something like "Order In Process" or "Order Received"...

Thanks,
Katie
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jguengerich
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Re: waiting to ship?

Post by jguengerich » Thu Oct 13, 2016 2:57 am

Why not use this.Order.OrderStatus.Name?
EDIT: Oops, that would be the order status, not shipping status. Sorry :) .
Jay

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Katie
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Re: waiting to ship?

Post by Katie » Thu Oct 13, 2016 3:15 am

I know. It would be better to use something that could easily be configured by the merchant rather than some text hard-coded in the page.
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compunerdy
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Re: waiting to ship?

Post by compunerdy » Thu Oct 13, 2016 3:33 am

I will probably change it to "order in process" but a text field we can easily change would be nice.

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