We are getting multiple transactions for each purchase to our payment gateway. One transaction is the products in the cart and the second is the cost of shipping. Is there a configuration value that will combine the charges to one charge?
We are using Payflowpro.
Thanks
multiple transactions on purchase
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ryanstowasser
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multiple transactions on purchase
Ryan Stowasser (ablehelp@vortx.com)
Vortx Inc
Custom Development for AbleCommerce Solutions
Vortx is an AbleCommerce Development Partner
Vortx Inc
Custom Development for AbleCommerce Solutions
Vortx is an AbleCommerce Development Partner
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Logan Rhodehamel
- Developer
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- Joined: Wed Dec 10, 2003 5:26 pm
Re: multiple transactions on purchase
That sounds very odd. Any chance the products are subscription products?
Cheers,
Logan
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Logan
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ryanstowasser
- Lieutenant Commander (LCDR)
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Re: multiple transactions on purchase
they are subscription products. Is that why the transactions are being split?
Ryan Stowasser (ablehelp@vortx.com)
Vortx Inc
Custom Development for AbleCommerce Solutions
Vortx is an AbleCommerce Development Partner
Vortx Inc
Custom Development for AbleCommerce Solutions
Vortx is an AbleCommerce Development Partner
-
Logan Rhodehamel
- Developer
- Posts: 4116
- Joined: Wed Dec 10, 2003 5:26 pm
Re: multiple transactions on purchase
Yes. One transaction is a recurring charge transaction. The shipping is treated as a one time only cost.
Cheers,
Logan
.com
If I do not respond to an unsolicited private message, it's not because I'm ignoring you. It's because the answer to your question is valuable to others. Try the new topic button.
Logan
.comIf I do not respond to an unsolicited private message, it's not because I'm ignoring you. It's because the answer to your question is valuable to others. Try the new topic button.