In case you don't know, the CC/BCC system is broke. Such as when sending a Vendor notification the order item content does not come through on CC/BCC e-mail addresses. As I'm getting ready to launch my store I need to see what the Vendor's are seeing for a while until all is 100% verified and purrrfect! But I'd also like to get BCC's of my customer notifications but that's broke too.
Anyone figured out a fix for this yet?
7.0.3
Anyone fix the CC/BCC e-mail system?
- NC Software
- AbleCommerce Partner
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Anyone fix the CC/BCC e-mail system?
Neal Culiner
NC Software, Inc.
NC Software, Inc.
- Logan Rhodehamel
- Developer
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Re: Anyone fix the CC/BCC e-mail system?
The way you wish to use the feature makes sense. It's not coded this way and the only solution I can offer to the general public is to register a bug for making vendor emails respond to CC/BCC.
(It appears to me that customer emails already respond to these fields?)
(It appears to me that customer emails already respond to these fields?)
Cheers,
Logan
.com
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Logan

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Re: Anyone fix the CC/BCC e-mail system?
Does this only apply to 7.0.3 or to prior versions?
Can you explain the problem a little more? We use the vendor emails in a drop ship environment and use BCC to send a copy to the merchant. I'll check but I thought the content came through correctly. However, we are sending these notifications manually since we have to create one email per vendor in case of multiple items from multiple vendors.
Can you explain the problem a little more? We use the vendor emails in a drop ship environment and use BCC to send a copy to the merchant. I'll check but I thought the content came through correctly. However, we are sending these notifications manually since we have to create one email per vendor in case of multiple items from multiple vendors.
- Logan Rhodehamel
- Developer
- Posts: 4116
- Joined: Wed Dec 10, 2003 5:26 pm
Re: Anyone fix the CC/BCC e-mail system?
This applies to all published 7.0.x builds. You are aware of how AC does support multiple vendor specific emails from a single order, although our default email template was incorrectly formatted to demonstrate this feature. But CC and BCC notifications will not be vendor specific. I have already logged a bug to enhance this.
Cheers,
Logan
.com
If I do not respond to an unsolicited private message, it's not because I'm ignoring you. It's because the answer to your question is valuable to others. Try the new topic button.
Logan

If I do not respond to an unsolicited private message, it's not because I'm ignoring you. It's because the answer to your question is valuable to others. Try the new topic button.