Anyone fix the CC/BCC e-mail system?

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NC Software
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Anyone fix the CC/BCC e-mail system?

Post by NC Software » Mon Jun 29, 2009 11:42 am

In case you don't know, the CC/BCC system is broke. Such as when sending a Vendor notification the order item content does not come through on CC/BCC e-mail addresses. As I'm getting ready to launch my store I need to see what the Vendor's are seeing for a while until all is 100% verified and purrrfect! But I'd also like to get BCC's of my customer notifications but that's broke too.

Anyone figured out a fix for this yet?

7.0.3
Neal Culiner
NC Software, Inc.

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Logan Rhodehamel
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Re: Anyone fix the CC/BCC e-mail system?

Post by Logan Rhodehamel » Tue Jun 30, 2009 10:06 am

The way you wish to use the feature makes sense. It's not coded this way and the only solution I can offer to the general public is to register a bug for making vendor emails respond to CC/BCC.

(It appears to me that customer emails already respond to these fields?)
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Logan
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ZLA
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Re: Anyone fix the CC/BCC e-mail system?

Post by ZLA » Wed Jul 01, 2009 7:09 am

Does this only apply to 7.0.3 or to prior versions?

Can you explain the problem a little more? We use the vendor emails in a drop ship environment and use BCC to send a copy to the merchant. I'll check but I thought the content came through correctly. However, we are sending these notifications manually since we have to create one email per vendor in case of multiple items from multiple vendors.

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Logan Rhodehamel
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Re: Anyone fix the CC/BCC e-mail system?

Post by Logan Rhodehamel » Wed Jul 01, 2009 8:54 am

This applies to all published 7.0.x builds. You are aware of how AC does support multiple vendor specific emails from a single order, although our default email template was incorrectly formatted to demonstrate this feature. But CC and BCC notifications will not be vendor specific. I have already logged a bug to enhance this.
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Logan
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