digital goods - manage digital goods - getting error

[marketingmaven]

Hi:

I uploaded just over 500 mb worth of files to the app_data/digitalgoods file folder using ftp. I know they are there because I can see them with my ftp. However, when I go in from Abel Commerce via the Manage Digital Goods > Digital goods files I'm getting a server error. In the Manage Digital Goods they don't show up either.

Any suggestions out there?

cheers, marketing maven

[mazhar]

Please provide complete details of error, paste complete error message here in this thread.

[marketingmaven]

This is what I get from the error log

7/22/2009 1:26:56 PM Error An error has occured at https://www.humanrightstrainingstore.co ... Files.aspx Exception of type 'System.Web.HttpUnhandledException' was thrown.; Incorrect syntax near 're'. Unclosed quotation mark after the character string ''.

This is what I get when i click into it:

Oops!
An unexpected error has occurred. The error message has been recorded for the system administrator. We apologize for the inconvenience.

[Logan Rhodehamel]

Of the files you uploaded, do any have names that include characters like " or ' or something along those lines?

[marketingmaven]

hi Logan: yes, I found a file with the word you're in it. The apostrophe must have caused the problem, because when I removed that one file, I could then see the digital files.

However, I still can't associate them with a product because although I can see the files from:

Administration > Manage > Digital Goods > Digital Good Files

I can't see the files from
Administration > Manage > Digital Goods > Manage Digital Goods

nor can I see them when performing a search in:

Administration > Manage > Digital Goods > Find Digital Goods

any suggestions? thanks, marketingmaven

[Logan Rhodehamel]

The screen "Digital goods files" shows you the raw listing of the folder - the physical binary files available to AbleCommerce. But in order to use of these files you need to create the digital good. The digital good is a record in the database that contains info required by the store, as well as points to a physical file.

From digital goods files page, you can click the "add" buttton to create a new digital good associated with the file. You can also configure things like the display name of the digital good, download policies, licensing agreements, etc.

[marketingmaven]

I've had success and was able to add the digital good, click the link of it and then associate it with a product. thank you!