Search error in R9 and earlier

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jmestep
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Search error in R9 and earlier

Post by jmestep » Wed Oct 01, 2014 7:18 am

I have checked several sites, including my clean install of R9, and they all have an error with the search box and using enter key. Using IE 9-11 on one site, we get the error

On my R9 site in IE 11, the error is
SCRIPT5007: Unable to get property 'click' of undefined or null reference
File: Default.aspx, Line: 146, Column: 319

In FireFox, it is
TypeError: document.getElementById(...) is null
Default.aspx (line 1, col 84)

Can you provide us with a fix for this?
Thanks
Judy Estep
Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
http://www.web2market.com/Search-Report ... -P154.aspx

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Katie
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Re: Search error in R9 and earlier

Post by Katie » Wed Oct 01, 2014 9:35 am

I just tried using the store search in the header in version Gold R9. I entered 'remote' and used the enter key with my IE 9 browser. It worked fine.

Do you have any other controls on the page which may have a form?
Thank you for choosing AbleCommerce!

http://help.ablecommerce.com - product support
http://wiki.ablecommerce.com - developer support

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jmestep
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Posts: 8164
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Re: Search error in R9 and earlier

Post by jmestep » Wed Oct 01, 2014 12:22 pm

I need to clarify a little. In my R9 site, search works, but there is an error in the javascript console. I started checking other sites because the problem site has that error, but the search doesn't work- customer gets sent back to the home page. I thought the issues might be related when I got the error in R9, even though search works.
Judy Estep
Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
http://www.web2market.com/Search-Report ... -P154.aspx

User avatar
jmestep
AbleCommerce Angel
Posts: 8164
Joined: Sun Feb 29, 2004 8:04 pm
Location: Dayton, OH
Contact:

Re: Search error in R9 and earlier

Post by jmestep » Thu Oct 09, 2014 12:33 pm

This problem ended up being something different. Someone had taken the definition of the DefaultButton out of the panel.
Judy Estep
Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
http://www.web2market.com/Search-Report ... -P154.aspx

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